Completed
Canvas fails to load with "Could not load this page" / load-failed error
Description: The canvas was loading and editing normally throughout an extended design session today. Mid-session, attempting to reload the canvas now redirects to app.wonder.so/error?reason=load-failed with the "Could not load this page" message. What I've tried: Hard refresh (Cmd+Shift+R) New Google Chrome browser tab from the Wonder homepage Opening the canvas link directly vs from the file list All result in the same load-failed redirect. The error is repeatable across all attempts. Time first observed: roughly 7:10 PM ET I'm on the Max plan and have ~10,000 credits remaining for this billing period I was actively about to use in this session. Plan renews today (May 17, 2026) so those credits are about to reset to zero. Effectively losing them due to this outage.
William Robinson 1 day ago
Bug Reports
Completed
Canvas fails to load with "Could not load this page" / load-failed error
Description: The canvas was loading and editing normally throughout an extended design session today. Mid-session, attempting to reload the canvas now redirects to app.wonder.so/error?reason=load-failed with the "Could not load this page" message. What I've tried: Hard refresh (Cmd+Shift+R) New Google Chrome browser tab from the Wonder homepage Opening the canvas link directly vs from the file list All result in the same load-failed redirect. The error is repeatable across all attempts. Time first observed: roughly 7:10 PM ET I'm on the Max plan and have ~10,000 credits remaining for this billing period I was actively about to use in this session. Plan renews today (May 17, 2026) so those credits are about to reset to zero. Effectively losing them due to this outage.
William Robinson 1 day ago
Bug Reports
